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The Effective Supervisor (1 Day)

What is the Course?

The Effective Supervisor.

Certificate of Completion awarded by The Training and Recruitment House @cademy.

What can I do once I complete the Course?

This Course is suitable for those who currently are a Supervisor or who aspire to work in a Supervisory role.   

How long does the Course take?

The Course takes around 6 hours in total. It is normally delivered over a 1 day or 2 evenings.

How do I book onto the Course?

You can book your place on our Website or Contact us on 02838 39 45 80

You can also email us at info@thetrainingandrecruitmenthouse.co.uk

 

How much does the Course cost?

This is an in-house course only - please contact us with your requirements and group size for cost.

Where is the Course held?

The Course is held on Your Premises

Is there a test at the end of the Course? 

There is no written assessment in this Course. 

 

How is the Course delivered?  What will I learn?

The Course is very interactive and you will be supplied with all materials.  By the end of this course you will be able to:

•Describe the role of the Supervisor
•Discuss how the Supervisor is a Leader within an Organisation
•Compare and contrast qualities of good and bad leaders
•Identify how to create suitable objectives within an Organisation
•Define delegation
•Identify types of delegation and when delegation could be used
•Describe procedures to take when faced with employee issues
•Complete key documentation including Return to Work Interviews and Investigations
•Demonstrate effective communication techniques (active listening, questioning, assertiveness)
•Identify when decisions should be escalated to Managers and when decisions can be made by Supervisors
•Describe the key record keeping processes associated with decision making
•Discuss the need for performance management
•Describe the uses of performance management and feedback tools

Who is the Course for?

This course is designed for those who wish to improve their Supervisory skills or those who are new to the role.